TasselnFringe

Ordering, Shipping, Payment,
Handling & Return Policy

Need immediate shipments please Email us we can send you our stock items that we are holding.
or   Call  91- 9868841685, +1 818-638-7272

Please note that our web-site is the only form of catalogue that we have available 

CLICK UNDER EACH ITEM (add to cart button) TO PLACE A TENTATIVE ORDER. special colors and sizes can be added in the special instructions box at the bottom of the final order page. WE WILL EMAIL YOU A CONFIRMING ORDER WITHIN 24 HRS, USUALLY WITH PHOTOGRAPHS OF EACH ITEM ORDERED.
AT THIS POINT PLEASE CONFIRM THE ITEM NUMBER, QUANTITY ORDERED, AND THE FRT COSTS, AND IF IT MEETS WITH YOUR APPROVAL- PLEASE MAKE A WIRE TRANSFER or Pay by Credit Card,

Orders are delivered in 1- 2 weeks from Payment.

SAMPLE POLICY

To keep our overheads low & pass on the cost benefit resulting from this saving to our customers, we follow following sample policy:

We send all samples of regular products which does not involve development on FREE OF COST basis

We request new buyer to bear cost of courier charges. Once wholesale business starts, we send samples with all cost including courier expenses to us

In case of inquiries coming from internet, we always ask buyer to bear courier cost.

In case you are a new customer and you need to check our product quality, please give us your INTERNATIONAL COURIER ACCOUNT NUMBER with FedEx/DHL/UPS/TNT or similar courier to send FREE samples on Freight Collect Basis.


Shipping/Handling Policy:

All products are sold FOB our place and Shipping charges are added based on how the order is to be shipped. All shipping charges are advised to you before goods are shipped.
All orders are shipped from India and usually take a week for manufacturing, and 2-3  working days in transit through DHL, FedEx, Airborne Express to USA

Products  that  are kept in stock are shipped immediately. If you use a particular item often , let us know and we can hold some stock for your future orders.
Most Tassel & Trim sample orders will be shipped by Courier ( UPS Air or Air or Equivalent) and orders more than 100kgs will be shipped by Airfreight/ FedEX/ DHL (Air Canada or Equivalent).
 
Air Freight charges are usually about 20-25% of the order and courier..
Freight charge does not include Federal Tax that may be levied by US customs on shipments above $600.00 and is to be taken by you (importer)

After your order is received by us we will calculate the Freight charges and get back to you within 24 Hours.

Minimum Quantity Ordered
Depends from item to item, but minimum order amounting to US$ 300 for Courier shipment, $ 10000.00 for Sea and $1000 Air shipment. Click on a product image for a larger view. To purchase product(s), click 'add to cart'. When the correct number of items that you want to purchase is in your basket, simply click 'CheckOut'.
Minimum quantity is first shown by default per product when you click add to cart, you can increase it according to your requirements.

Important Information:
1. All items we sell can be custom made in your choice of size and colors.
2. Most items are hand crafted and colored in small batches thus color you see on the web may not be exactly same as what you get. Remember that these are EXCLUSIVE, HAND-DYED , and some variation in colour, intensity, shade and mixing is inevitable. All items we have are to be dry cleaned only. The merchandise that we carry comes in a variety of colors and materials that cannot always be exactly replicated on every computer monitor. The photographs are intended as a general guide only. While every effort is made to ensure that the threads conform to the colours indicated.., NO REFUNDS will be given for threads which do not correspond exactly to the colours shown.
3. Orders are accpted subject to our final confirmation.
4. Under no circumstance is our liability more than the purchase price of the merchandise itself.

Return Policy:
5. We will gladly refund the Cost of Merchandise (excluding Shipping/Handling charges) if you are not satisfied with the merchandise provided the merchandise is returned to us  within 3 days of receipt of shipment in original condition. NO RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER from Trimindia.com, it is essential to get the authorization number prior of returning the shipment to us..  All Merchandise need to be returned back at India address. Shivalik Handicrafts, 61/11 Ramjas Road, Karol Bagh, New Delhi 110005. India
A 25% Restocking Fee will be applicable on returns.
Above does not apply to any Custom made items which are Non-Returnable.
Trimindia.com will not be responsible if shipment delays/ pilferage due to shipping company/customs negligence in  transit.

Risk of Loss:
All items purchased from Trimindia.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Privacy Policy:
Any information that you give us is strictly used just to fulfill the order. WE DO NOT SELL OR GIVE OUT any info you provide us to any one outside of our company.

 

PAYMENT TERMS

  • Credit Card ( Master, Visa, Amex)

  • Check / M.O

  • Wire Transfer.

  • 100% Irrevocable L/C at sight .

Large Quantity Orders: Give us an idea of what sort of QUANTITIES you are looking to import per item and your TARGET PRICE

IMPORTERS
 We guarantee you-the customer - of reduced rates on items that you may be currently importing from INDIA.

FREIGHT RATES FROM INDIA TO THE UNITED STATES
(All rates shown below are approximate and will vary according to the commodity as well as the destination in the USA. For example the rates of either coast are lower than rates to the Midwest.)
 

1.     40 foot high cube container.       approx. 56 cubic meters         US $ 5500-$ 5100

2.     40 foot container.                      approx. 50 cubic meters         US $ 4500-$ 5000

3.     20 foot container.                      approx 25 cubic meters          US $ 3500-$ 3750

In addition it may be possible for us to 'Club' your 20 foot shipment with another customer in your area for significantly reduced freight charges.

FREIGHT RATES FROM INDIA TO OTHER COUNTRIES

We would be glad to assist you in getting favorable rates from reliable ocean carriers and N.V.O.C.C. agents from India to any country. We also work with customers existing service contracts with carriers of their choice.

 

 


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Copyright 1999-2004 Trimindia.com   
 61/11A, Ramjas Road, Karol Bagh, New Delhi - 110005   INDIA,  Ph. : +1 818-638-7272, +91-9868841685, Fax : 91-11-28723362

Trimindia.com is not linked with any other website  called Indianproduct.com. Beware of Imitation Site. For all your requirements in home decor accessories, please email to sales@trimindia.com or Call +1 818-638-7272, +91- 9868841685