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Ordering Information
Click under each item (Add to cart button) to place a tentative order. special colors and sizes can be added in the special instructions box at the bottom of the final order page. WE WILL EMAIL YOU A CONFIRMING ORDER WITHIN 24 HRS, USUALLY WITH PHOTOGRAPHS OF EACH ITEM ORDERED. AT THIS POINT PLEASE CONFIRM THE ITEM NUMBER, QUANTITY ORDERED, AND THE FRT COSTS, AND IF IT MEETS WITH YOUR APPROVAL- PLEASE MAKE A WIRE TRANSFER or Pay by Credit Card, OUR BANK IS Orders are delivered in 1- 2 weeks from Payment.
Shipping/Handling Policy
All products are sold FOB our place and Shipping charges are added based on how the order is to be shipped. All shipping charges are advised to you before goods are shipped.All orders are shipped from India and usually take a week for manufacturing, and 2-3 working days in transit through DHL, FedEx, Airborne Express to USA.Products that are kept in stock are shipped immediately. If you use a particular item often , let us know and we can hold some stock for your future orders.Most Tassel & Trim sample orders will be shipped by Courier ( UPS Air or Air or Equivalent) and orders more than 100kgs will be shipped by Airfreight/ FedEX/ DHL (Air Canada or Equivalent). Air Freight charges are usually about 20-25% of the order and courier.. Freight charge does not include Federal Tax that may be levied by US customs on shipments above $600.00 and is to be taken by you (importer).

 After your order is received by us we will calculate the Freight charges and get back to you within 24 Hours.
Minimum Quantity Ordered Depends from item to item, but minimum order amounting to US$ 100 for Courier shipment, $ 10000.00 for Sea and $2000 Air shipment. Click on a product image for a larger view. To purchase product(s), click 'add to cart'. When the correct number of items that you want to purchase is in your basket, simply click 'CheckOut'. Minimum quantity is first shown by default per product when you click add to cart, you can increase it according to your requirements.
By Courier  This is by Far the best method of Shipping for small orders (upto 100 Kgs). Although Costlier when compared with other methods of shipping still it is a quick method (delivery time 4 days for most locations)& less troublesome for the customers. The delivery is made to the doorstep of the customer. The following are our Courier Freight Quotes to U.S.A.
# We also send Goods on "To Pay" (Freight Collect) basis, only if you have an account number with any courier company
By Airmail  This is a good shipping method for orders above 25 Kgs to 2000 Kgs. This method is also quicker when compared to sea and other slower modes of delivery. By this method, the delivery is made only up to the nearest airport of the customer & the delivery time is only one week. From the Airport the Customer has to get the delivery of the Goods by himself or by engaging an agent for this purpose.
# We also send Goods on "To Pay" (Freight Collect) basis, only if you have an "Nominee" or arrangement with any carrier line.
By Sea   This is a best suited for larger loads where customers have time to receive their goods. This type of shipment is particularly suitable for orders above 500 Kgs or More. The delivery time of this mode of shipment is 1 1/2 Months and the delivery is made upto the nearest seaport of the Customer. The Sea Freight varies greatly depending upon the shipping line and shipping destination. So the Shipping Charge by Sea Mode will be quoted only when the order quantity & order destination is known.
Important Information
1 All items we sell can be custom made in your choice of size and colors.
2Most items are hand crafted and colored in small batches thus color you see on the web may not be exactly same as what you get. Remember that these are EXCLUSIVE, HAND-DYED , and some variation in colour, intensity, shade and mixing is inevitable. All items we have are to be dry cleaned only. The merchandise that we carry comes in a variety of colors and materials that cannot always be exactly replicated on every computer monitor. The photographs are intended as a general guide only. While every effort is made to ensure that the threads conform to the colours indicated.., NO REFUNDS will be given for threads which do not correspond exactly to the colours shown.
3Orders are accpted subject to our final confirmation.
4Under no circumstance is our liability more than the purchase price of the merchandise itself.
5Please note all measurements mentioned on our site are approximate as most of our items are handmade and there will be slight variations. Minimum & Round lot purchases may apply on certain items - we will notify you.
Return Policy
We will gladly refund the Cost of Merchandise (excluding Shipping/Handling charges) if you are not satisfied with the merchandise provided the merchandise is returned to us within 3 days of receipt of shipment in original condition. NO RETURNS WILL BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER from, it is essential to get the authorization number prior of returning the shipment to us.. All Merchandise need to be returned back ( Freight Paid) at India address. Shivalik Handicrafts, 61/11 Ramjas Road, Karol Bagh, New Delhi 110005. India.

We inspect all of our merchandise before it gets shipped out to you. In the unlikely event of receiving damaged merchandise/ bad quality, the items will be replaced by new merchandise. The damaged goods must be returned to us in order not to be double billed.

A 25% Restocking Fee will be applicable on returns.
Above does not apply to any Custom made items like graduation stoles, etc.. which are Non-Returnable. will not be responsible if shipment delays/ pilferage due to shipping company/customs negligence in transit.
Risk of Loss
All items purchased from are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Privacy Policy
Any information that you give us is strictly used just to fulfill the order. WE DO NOT SELL OR GIVE OUT any info you provide us to any one outside of our company.
>  Credit Card ( Master, Visa, Amex)

> Check / M.O

> Wire Transfer.

> 100% Irrevocable L/C at sight .

Large Quantity Orders: Give us an idea of what sort of QUANTITIES you are looking to import per item and your TARGET PRICE
We guarantee you-the customer - of reduced rates on items that you may be currently importing from INDIA.
(All rates shown below are approximate and will vary according to the commodity as well as the destination in the USA. For example the rates of either coast are lower than rates to the Midwest.)

1.40 foot high cube container.approx. 56 cubic metersUS $ 4000 -$ 4500
2.40 foot container.approx. 50 cubic metersUS $ 3200-$ 4000
3.20 foot container.approx 25 cubic metersUS $ 1800-$ 2000

In addition it may be possible for us to 'Club' your 20 foot shipment with another customer in your area for significantly reduced freight charges.
We would be glad to assist you in getting favorable rates from reliable ocean carriers and N.V.O.C.C. agents from India to any country. We also work with customers existing service contracts with carriers of their choice.
Terms Of Use
To keep our overheads low & pass on the cost benefit resulting from this saving to our customers, we follow following sample policy.

We send all samples of regular products which does not involve development on FREE OF COST basis.

We request new buyer to bear cost of courier charges. Once wholesale business starts, we send samples with all cost including courier expenses to us.

In case of inquiries coming from internet, we always ask buyer to bear courier cost.

In case you are a new customer and you need to check our product quality, please give us your INTERNATIONAL COURIER ACCOUNT NUMBER with FedEx/DHL/UPS/TNT or similar courier to send FREE samples on Freight Collect Basis.